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Hosted and Managed Services

Net-Tech Associates’ managed services portfolio includes network design, integration, management and maintenance. The range of services is broad and flexible. Additionally, services are modular so clients can choose and combine elements to suit their needs and budgets.

Our hosted and managed services include:

Hosted Exchange
Outsourcing Microsoft Exchange is becoming more and more popular as small businesses are realizing the benefits of a managed Exchange server. Exchange’s major features consist of electronic mail, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage. Exchange server outsourcing through Net-Tech Associates allows businesses to enjoy the same enterprise-strength IT that Fortune 500 companies have, but at a price they can afford.

Spam and Anti-Virus Filtering
Net-Tech Associates puts all of our resources to work in order to help protect companies and their employees, by scanning email and eliminating threats such as viruses, worms, malicious content and attachments, and other junk mail before reaching the end user. Preventing these kinds of risks to your network is of the greatest importance, and is a priority service we provide to our clients.

Offsite Data Backup
Offsite backup is a method of computer data backup involving the use of an offsite location as a means of securing information in the event of a disaster. Offsite data backup works by first encrypting the data, then compressing and transmitting it to an offsite security center. This data can then be accessed in the event of an emergency by using either the internet or another data restore line.

Remote Network Monitoring
Our remote network monitoring solution monitors your network 24 hours a day, 7 days a week. When it finds anything not functioning the way it should, the problem is reported immediately. With one of our highly trained technicians always on call, any problems reported are dealt with right away to provide solutions and correct network deficiencies.

Help Desk Services
It is critical that companies use quality, cost-effective support services to assist their network users. Net-Tech Associates utilizes approved processes and procedures that we have developed for all aspects of our help desk operation, to ensure consistent quality and efficient trouble resolution. Our help desk services handle everything from operating popular desktop applications, to troubleshooting complex computer software and hardware problems.

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